Frequently asked quesions
We have tried to answer all of our FAQ below;
If you have a question that you cant find the answer to your question below please feel free to email us at admin@witchettygrubdesigns.com.au and we will be happy to help out.
Custom orders
Unfortunately, at this stage Witchetty Grub Designs will only be doing our monthly quilt drops at the beginning of each new month and custom orders will not be taken.
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All our handmade designer quilts are unique in design. If you purchase a handmade designer quilt, rest assured there is no other quilt exactly the same anywhere.
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If however, you wish to see a certain print added to our designs please feel free to email through your requests and we will see what we can come up with for the future quilt drops.
Shipping
All orders placed before 4.30pm will be posted next business day
Business days: Monday, Tuesday, Wednesday, Thursday, Friday
(Excluding Public Holidays)
Please allow extra delivery time (i.e. up to 2 weeks) for peak postage periods (e.g. Easter, Christmas, New Years). All delivered times are controlled entirely by Australian Post. For any delivery delays please contact Australia Post. \
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All our handmade quilts and products are sent using Hero Packaging. This means that when you receive your products, simply cut along the line marked on the back of the bag and you can re-use the shipping bag again or if you don't wish to re-use it, simply cut it up and place into your home compost bin as it is bio-degradable.
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Currently, Witchetty Grub Designs do not ship internationally. We ship domestic only – anywhere in Australia via Australia Post. Items will be shipped to the address you provide, so please ensure it is correct at the checkout.
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separating sets
Unfortunately, No!
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If we have listed the handmade quilts and handmade bags as a set, they must stay a set. They were designed specifically to match, so they must stay together.
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No exceptions.
Care instructions
All our handmade designed quilts are made by machine with hand sewn binding. For best practice, hand washing our quilts and bags will prolong their life for many years to come. Heirloom quilts and bags.
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These instructions will be printed and posted with your purchase.
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You can also find a PDF version of these instruction on the 'Caring For Your Quilts' page which will be coming soon in the drop down menu above.
Fabric we use
We only work with cotton fabrics.
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Some handmade quilts are made with quilter’s cotton which gives a soft homely look and feel of traditional heirloom quilts once washed. Other quilts are made with Poplin cotton which gives a crisp new feel even after washing.
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Material used in quilts will be identified on sale page
Handmade Quilts – Woollen batting used as it gives a softer feel to quilts.
Handmade Bags – Synthetic batting used as it dries quicker after washing
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We do not use Bamboo batting
gift cards
Yes, we do! We sell gift cards in various monetary values (AUD only).
They are digital only and are emailed directly to you. Physical cards can be sent on request after purchase of digital gift card.
Visit our Gift Card page to purchase.